Mark Nasr, Executive Vice President & Chief Operations Officer at Air Canada, has been named to the 2026 Canada’s Top 40 Under 40 Award list. The award celebrates outstanding achievements, leadership, and community contributions by Canadians under 40. Nasr is responsible for delivering all aspects of safe, reliable, and efficient operations, and raising the customer experience throughout Air Canada’s worldwide network. He has additional oversight for flight operations, the System Operations Control Centre, maintenance and engineering, airports, in-flight service, contact centres, international operations, crew planning and scheduling, regional express carriers, and onboard cabins and systems.
Vagn Sørensen, Chair of Air Canada’s board of directors, said: “Mark’s recognition as one of Canada’s Top 40 Under 40 is a fitting tribute to the breadth of his accomplishments and the impact he has had on Air Canada.” Sørensen continued: “From leading the transformation of Aeroplan into Canada’s premier loyalty program, to advancing our digital capabilities, customer experience, product strategy and global brand, Mark has consistently combined vision, innovation and disciplined execution.”
Before assuming his current role, Nasr served as Executive Vice President, Marketing & Digital and President of Aeroplan. In that capacity, he oversaw the design of Air Canada’s products, services, and customer amenities, as well as the airline’s brand, marketing communications, and commercial sponsorships. He also led the airline’s global technology portfolio, including all aspects of IT, data, and digital supporting the company.
Nasr was instrumental in the recent launch of Air Canada’s Glowing Hearted brand experience, including the next generation of aircraft interiors that debuted on the Airbus A321XLR and will roll out across the fleet over the next years. That same design ethos now guides the look and feel of the airline’s lounges, check-in areas, service standards, Air Canada’s website, and its mobile app. The roll-out of fast, free Wi-Fi for Aeroplan Members was also spearheaded by Nasr’s team, further raising the customer experience on board.